Platform contact
Reach us about Visitor, Education, Trade, support, partnerships, or security and privacy requests.
Every request is routed by product and tracked with a reference ID. We typically respond within one business day.
Product interest helps us route Visitor, Education, Trade, support, partnership, and security requests to the right team.
Monday through Friday, 9:00 AM to 6:00 PM Pacific. Security and privacy requests are monitored during business hours.
The public site, the product lanes, and the support path all route through the same SecurePoint USA team.
Visitor compliance, screening, badging, and front desk workflow questions.
School screening, tuition payor workflows, roster imports, and evidence packs.
Counterparties, buyers, consignees, end users, intermediaries, and release decisions.
Billing, account questions, implementation support, and operational help.
Referral, reseller, technology, and strategic partnership conversations.
Security reviews, privacy requests, and vendor diligence coordination.
Reach SecurePoint USA directly using the details below. For urgent security or privacy matters, use the dedicated addresses.
SecurePoint USA
Address:
United States
Phone: +1 (888) 301-5181
Use our main address for demos, product questions, billing, or support coordination.
support@securepointusa.comUse these addresses for security, privacy, or data protection inquiries.
Security: security@securepointusa.com
Privacy: privacy@securepointusa.com
Prefer a simple email? Use our primary support address:
support@securepointusa.comSecurePoint USA supports customer compliance workflows for ITAR, EAR, NIST SP 800-171, and CMMC requirements. We do not imply government certification or endorsement.
